Professional Property Management Services in Columbus, Ohio

At True North Realty, we offer a focused suite of services designed to protect your investment, attract quality residents, and take the stress out of ownership. Every service is delivered with the same standard: boutique attention, institutional expertise.

Owning a rental property should be rewarding — not a second full-time job. True North Realty's full-service residential property management handles every aspect of your rental so you can enjoy the benefits of ownership without the burden of day-to-day operations.

We manage single-family homes, multi-family buildings, and apartment communities throughout Central Ohio, with the same high standard of care for every property and every client.

What's Included:

• Resident Screening — Comprehensive credit, background, income, and rental history checks to place qualified, reliable tenants
• Marketing & Leasing — Professional marketing across top rental platforms to minimize vacancy
• Lease Management — Preparation, execution, and renewal of lease agreements
• Rent Collection — Consistent, on-time collection with owner disbursements and clear financial reporting
• Maintenance Coordination — 24/7 maintenance response, trusted vendor relationships, and full coordination so you never take a late-night call
• Property Inspections — Routine inspections to protect your asset 
• Owner Reporting — Detailed monthly statements so you always know exactly how your investment is performing

Managing a mixed-use or commercial property requires a different level of expertise than residential management alone. You need someone who understands lease structures, tenant mix, common area maintenance, and the unique demands of properties that combine retail, office, or commercial space with residential units.

True North Realty brings over a decade of Central Ohio commercial and mixed-use experience to every property we manage. Founder Rebecca Miller, CPM®, has overseen a wide range of asset types throughout her career — giving our clients the confidence of institutional-grade management with the responsiveness of a boutique firm.

What's Included:

• Commercial lease administration and compliance 
• Rent collection and financial reporting for mixed-use assets 
• Vendor and maintenance coordination across all unit types 
• Regular property inspections
• Owner reporting tailored to mixed-use and commercial portfolios

Prefer to manage your own property but need a qualified tenant? Our Premium Tenant Placement service is designed for self-managing property owners who want a thorough, professional leasing process — without signing up for ongoing management.

We handle everything from listing to lease, using the same rigorous standards we apply to our fully managed properties. You get a vetted, lease-signed resident and complete documentation — then take it from there.

What's Included:

• Professional Photography — High-quality photos that make your listing stand out and attract more qualified applicants
• Full Marketing — Your property listed across top rental platforms to maximize visibility and minimize vacancy time
• Secure Self-Access Showings — Electronic lockbox technology allows prospective residents to tour on their schedule, safely and conveniently 
• Thorough Resident Screening — Comprehensive credit, background, income verification, and rental history review so you can make a confident placement decision
• Lease Preparation — A professionally prepared lease agreement that protects you and sets clear expectations for your new resident

This service is ideal for: Owners who are experienced local landlords and comfortable with day-to-day management but want a professional partner for the leasing process.

Step 1 — Free Consultation We start with a conversation. Tell us about your property, your goals, and what you're looking for in a management partner. There's no pressure and no obligation.

Step 2 — Property Assessment We evaluate your property, review current lease terms if applicable, and recommend the right service plan for your situation.

Step 3 — Onboarding We handle the transition seamlessly — setting up systems, coordinating any immediate needs, and getting everything in place so management starts smoothly.

Step 4 — Ongoing Partnership For full management clients, we take it from here. You'll receive regular reporting, direct communication, and the confidence that your property is in expert hands.

Whether you need full-service property management, a one-time tenant placement, or you're just exploring your options — we're happy to answer your questions. Reach out and let's find the right fit for your property.